---
title: What Caregivers Really Want—and How to Keep Them
description: Learn more about what connected operations look like in practice, from the moment a shift is scheduled to the moment care is documented and billed.
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WEBINAR

# What Caregivers Really Want—and How to Keep Them

## Tuesday, Nov 17th | 1 PM ET

## Most agencies assume caregivers leave for the same reason. The data says that's only part of the story.

Pay matters, but it's not what caregivers rank first when you actually ask them. Scheduling flexibility, training, and feeling like their work makes a difference show up just as often—sometimes more. The agencies closing the gap on turnover aren't just raising wages. They're rethinking recruiting, retention, and what caregivers need to stay.

Join HHAeXchange for a conversation with Jim Rolla, VP of Provider Markets at HHAeXchange, and Matt Hibberd, Head of Growth at Caribou, on what's actually driving caregiver decisions—and what agencies can do with that information.

 

## In this webinar, we'll cover:

- Which common assumptions about caregiver retention hold up under real data, and which ones are quietly costing agencies good caregivers
- What more than 8,200 caregivers said matters most to them on the job, and how that compares to what agencies typically prioritize
- The recruiting and retention practices separating agencies with low turnover from everyone else
- Practical steps for building a caregiver experience people want to stick around for, from onboarding through career growth

 

**Register Today!**

 

## Register Below

## Our Speakers

#### Jim Rolla

VP, Provider Markets

#### Matt Hibberd

Head of Growth, Caribou

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