We wanted to share some important updates for Illinois providers regarding caregiver data and visit submissions. Please take a moment to review the changes below.
What’s Changing in Illinois:
Caregiver SSN: The state of Illinois now requires the full, accurate 9-digit Social Security Number for each caregiver. Make sure this is entered correctly to avoid issues with submissions.
Professional License Number: This field is now optional. You can include it if you have it, but it’s not required.
Office Qualifier: You can remove the UMPI from your submissions – it’s no longer needed.
For full details, review the Illinois - Updated Caregiver Data Structure and EVV Request Data Structure Descriptions in ourMay Releases Notes.
These updates are essential for ensuring compliance with state requirements and avoiding any disruptions in service delivery or data processing. Please review your processes to ensure they align with the new standards.
We appreciate your continued partnership and commitment to providing high-quality care across Illinois.
Best Regards,
The HHAeXchange Team
About HHAeXchange
Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid home and community-based services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. For more information, visit hhaexchange.com.
HHAeXchange, 1180 Avenue of the Americas, Floor 20, New York, NY 10036, USA, Providers using a state-sponsored EVV solution—available at no cost to eligible providers through a state or payer program—do not need to purchase additional software or services to meet EVV requirements.
