Training and Office Hours: Billing & Claims

Live Training: March 16th at 2pm ET | Office Hours: March 18th at 2pm ET

Join us for a focused walkthrough of the Billing workflow in HHAeXchange.

This session explains how verified visits flow into billing, helping you understand how to review claims, identify billing issues, and prepare accurate claims for submission.

You’ll learn how to navigate the Billing module, including key billing steps and tools that support claim review and management in one centralized location. By strengthening your billing processes, you’ll reduce rejections, minimize delays, and improve first-pass claim acceptance.

Topics will include:

• Understand the end-to-end billing workflow
• Review and resolve common billing errors and exceptions
• Create and manage e-billing batches for claim submission
• Run billing and claim reports to monitor billing performance

These practical and easy-to-apply steps will help streamline billing operations and ensure claims are submitted accurately and on time.

Recommended Audience:

• New HHAeXchange users
• Staff responsible for billing and administrators (if applicable)

How It Works:
This webinar kicks off with the main session on Monday, where you’ll learn the core content and tools needed to get started. Then, join us on Wednesday for a dedicated Office Hours Q&A session to dive deeper into the topic and get answers to your specific questions.

Note: We will host a question-and-answer Office Hours session on Billing on March 18 2026, at 2:00 p.m. ET. No additional registration required.