Product Highlights for Q1

This quarter, we focused on improving visibility, simplifying reporting, and making it easier for your teams to identify and resolve issues quickly.

 📊 Improved Reporting and Usability 

We updated several FUSE reports with expanded date ranges and additional data fields to provide easier access to insights. You can now spot trends faster and take action with confidence.

• New versions of key reports expand viewing from a daily view to a monthly view, allowing users to view up to 31 days of data in key reports instead of a single day
• Additional fields for Billed Units and Found Units have been added to the Visits Claims Verification Status report
• Expanded date ranges and additional data fields provide easier access to insights

These improvements cut the time it takes to pull reports and review performance across your programs. Please note that new reports are only deployed upon request.

🔍 Greater Visibility into Member Status Changes
You can now see scheduled status updates before they happen and review past updates, in one place.

• View future status changes and effective dates directly in the portal
• Track when updates were scheduled, modified, or applied

These updates give users clear visibility into upcoming client status changes, which help prevent confusion and unexpected changes.

🧾Clearer, Actionable Claims Validation

We've improved Claims Validation error messaging to deliver clear, consistent feedback when a claim has multiple issues. This removes the guesswork and helps your team resolve problems faster.

For payers with Enhanced Messaging enabled, you can also customize messages to match state-specific requirements, keeping communication clear for both your internal team and providers.

⚙️ Improved Data Consistency and Experience
We made targeted updates to improve consistency across workflows. For example, live-in caregiver relationship options in the Aggregator are now aligned across create and edit views. This reduces confusion and helps your team enter accurate data the first time.

Together, these updates help your teams work more efficiently, improve confidence in your data, and maintain stronger oversight.

Thank you for your partnership,

The Sandata Team