The Michigan Department of Health and Human Services (MDHHS) is implementing Electronic Visit Verification (EVV) for the Self-Directed arrangements involving Fiscal Intermediaries/Financial Management Systems (FI/FMS) in partnership with HHAeXchange. A formal Welcome Letter has been issued that outlines EVV requirements, expectations, and available options for FMS providers. We encourage you to review the letter for full details:
To support a smooth implementation, please complete the following actions:
1. Complete the MI Onboarding Form If you do not have an HHAeXchange portal already, you are required to complete the onboarding form to confirm participation and identify whether you will:
2. Register for an Informational Session Join a Get Ready for EVV informational session to learn more about EVV requirements, provider responsibilities, and next steps for Self-Direction.
Additional details, timelines, and implementation guidance are included in the Welcome Letter linked above.
Thank you for your continued partnership as we work together to support compliance and the delivery of quality services for Michigan’s Self-Direction program participants.
HHAeXchange Customer Experience Team
About HHAeXchange
Founded in 2008, HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for Medicaid home and community-based services (HCBS), HHAeXchange connects state agencies, managed care organizations, providers, and caregivers through its intuitive web-based platform, enabling unparalleled communication, transparency, efficiency, and compliance. For more information, visit hhaexchange.com.
HHAeXchange, 1180 Avenue of the Americas, Floor 20, New York, NY 10036, Providers using a state-sponsored EVV solution—available at no cost to eligible providers through a state or payer program—do not need to purchase additional software or services to meet EVV requirements.
