Caregiver Readiness

Help caregivers feel prepared, confident, and ready to use EVV.

Get ready to prepare caregivers for successful EVV adoption!

At this Caregiver Readiness virtual training, you'll learn how to support caregiver onboarding, confirm scheduling readiness, and help caregivers accurately capture visits using mobile and telephony-based methods.

By the end of this session, you’ll know so much! Including how to:

• Verify caregiver profile information
• Assign schedules to support EVV use
• Enable mobile app access, including registration, mobile ID configuration, and location services
• Support caregivers using mobile app and landline clock-in and clock-out workflows
• Introduce IVR as an option for caregivers without smartphone access
• Help caregivers operate in offline mode
• Reduce common errors and visit issues through stronger onboarding and support

This session is recommended for Coordinators, Schedulers, Onboarding Staff, Agency Trainers, and Supervisors.

Save your seat now!