--- title: HHAeXchange On Demand Training | Milestone 4 --- [Skip to content](https://info.hhaexchange.com/hhaexchange-on-demand-training-milestone-4#main-content) [![HHA-Logo-Horiz-1-1-svg](https://info.hhaexchange.com/hs-fs/hubfs/HHA-Logo-Horiz-1-1-svg.png?width=225&name=HHA-Logo-Horiz-1-1-svg.png)](https://info.hhaexchange.com/?hsLang=en) - [Who We Help](https://hhaexchange.com/who-we-help/) - [Homecare Providers](https://hhaexchange.com/who-we-help/agency-homecare-management-software/) - [Homecare Payers](https://hhaexchange.com/who-we-help/homecare-payer-software-solutions/) - [Managed Care Organizations](https://hhaexchange.com/managed-care-software-solutions/) - [State Governments](https://hhaexchange.com/homecare-compliance-solutions-state-governments/) - [Caregivers](https://hhaexchange.com/who-we-help-caregiver-hub/) - [Provider Platform](https://hhaexchange.com/homecare-provider-platform/) - [Billing and Payroll](https://hhaexchange.com/homecare-billing-payroll-software/) - [Clinical](https://hhaexchange.com/patient-clinical-information-system/) - [Compliance](https://hhaexchange.com/homecare-compliance-software/) - [EVV](https://hhaexchange.com/electronic-visit-verification-software-solution/) - [Reporting](https://hhaexchange.com/homecare-business-intelligence-reporting-system/) - [Scheduling and Referrals](https://hhaexchange.com/homecare-scheduling-software/) - [Payer Platform](https://hhaexchange.com/homecare-payer-management/) - [Billing](https://hhaexchange.com/homecare-billing-management/) - [Case Coordination](https://hhaexchange.com/payer-home-health-case-coordination/) - [Claims Management](https://hhaexchange.com/homecare-claims-management-software/) - [Network Management](https://hhaexchange.com/network-management-payer-compliance/) - [Value-Based Care](https://hhaexchange.com/value-based-care-payer-providers/) - [EVV](https://hhaexchange.com/electronic-visit-verification-software/) - [Resources](https://hhaexchange.com/homecare-resources/) - [State EVV Guide](https://hhaexchange.com/state-evv-status/) - [Blog](https://hhaexchange.com/blog/) - [Events](https://hhaexchange.com/homecare-events-conferences/) - [Case Studies](https://hhaexchange.com/homecare-case-studies/) - [White Papers](https://hhaexchange.com/white-papers/) - [Videos](https://hhaexchange.com/homecare-videos/) - [Provider Info Centers](https://hhaexchange.com/homecare-resources/provider-information-centers/) - [About](https://hhaexchange.com/about/) - [HHAeXchange and Cressey & Company FAQ](https://hhaexchange.com/homecare-resources/hhaexchange-and-cressey-and-company-investment-faq/) - [Team](https://hhaexchange.com/leadership-team/) - [Memberships](https://hhaexchange.com/memberships/) - [Careers](https://hhaexchange.com/careers/) - [In the News](https://hhaexchange.com/media-mentions/) - [Press Releases](https://hhaexchange.com/press/) - [Contact Us](https://hhaexchange.com/contact-us/) [Get a Demo](https://info.hhaexchange.com/landing-page?hsLang=en) - [Who We Help](https://hhaexchange.com/who-we-help/) - [Homecare Providers](https://hhaexchange.com/who-we-help/agency-homecare-management-software/) - [Homecare Payers](https://hhaexchange.com/who-we-help/homecare-payer-software-solutions/) - [Managed Care Organizations](https://hhaexchange.com/managed-care-software-solutions/) - [State Governments](https://hhaexchange.com/homecare-compliance-solutions-state-governments/) - [Caregivers](https://hhaexchange.com/who-we-help-caregiver-hub/) - [Provider Platform](https://hhaexchange.com/homecare-provider-platform/) - [Billing and Payroll](https://hhaexchange.com/homecare-billing-payroll-software/) - [Clinical](https://hhaexchange.com/patient-clinical-information-system/) - [Compliance](https://hhaexchange.com/homecare-compliance-software/) - [EVV](https://hhaexchange.com/electronic-visit-verification-software-solution/) - [Reporting](https://hhaexchange.com/homecare-business-intelligence-reporting-system/) - [Scheduling and Referrals](https://hhaexchange.com/homecare-scheduling-software/) - [Payer Platform](https://hhaexchange.com/homecare-payer-management/) - [Billing](https://hhaexchange.com/homecare-billing-management/) - [Case Coordination](https://hhaexchange.com/payer-home-health-case-coordination/) - [Claims Management](https://hhaexchange.com/homecare-claims-management-software/) - [Network Management](https://hhaexchange.com/network-management-payer-compliance/) - [Value-Based Care](https://hhaexchange.com/value-based-care-payer-providers/) - [EVV](https://hhaexchange.com/electronic-visit-verification-software/) - [Resources](https://hhaexchange.com/homecare-resources/) - [State EVV Guide](https://hhaexchange.com/state-evv-status/) - [Blog](https://hhaexchange.com/blog/) - [Events](https://hhaexchange.com/homecare-events-conferences/) - [Case Studies](https://hhaexchange.com/homecare-case-studies/) - [White Papers](https://hhaexchange.com/white-papers/) - [Videos](https://hhaexchange.com/homecare-videos/) - [Provider Info Centers](https://hhaexchange.com/homecare-resources/provider-information-centers/) - [About](https://hhaexchange.com/about/) - [HHAeXchange and Cressey & Company FAQ](https://hhaexchange.com/homecare-resources/hhaexchange-and-cressey-and-company-investment-faq/) - [Team](https://hhaexchange.com/leadership-team/) - [Memberships](https://hhaexchange.com/memberships/) - [Careers](https://hhaexchange.com/careers/) - [In the News](https://hhaexchange.com/media-mentions/) - [Press Releases](https://hhaexchange.com/press/) - [Contact Us](https://hhaexchange.com/contact-us/) # Welcome to HHAeXchange On Demand Training Training Videos to help your agency master Electronic Visit Verification with your new HHAeXchange Software. ![HHAexchange\_Illos\_04\_exp\_15. Caregiver subpage\_02](https://info.hhaexchange.com/hubfs/HHAexchange_Illos_04_exp_15.%20%20Caregiver%20subpage_02.svg) Milestone 4 ## Reviewing and Editing EVV Your caregivers have completed their first visits, and you noticed some information is incorrect. What do you do? You can manage visit data, update schedules, and resolve errors inside your agency's HHAeXchange software.  The training videos below will walk you through resolving some of the most common scenarios in EVV management.  To revisit previous training videos or for a complete list of our how-to guides click the link below. [Knowledge Base Training Videos](https://knowledge.hhaexchange.com/enterprise/Content/Training/Getting-Started-T.htm) # Let's Get Started ![Payroll-billing](https://info.hhaexchange.com/hs-fs/hubfs/Website%20Illustrations%20(2022)/Payroll-billing.png?width=854&height=706&name=Payroll-billing.png) Category 00:05:01 #### How to Manually Confirm visits from the Call Dashboard ![Thumbnail Grants](https://info.hhaexchange.com/hs-fs/hubfs/Thumbnail%20Grants.jpg?width=660&height=430&name=Thumbnail%20Grants.jpg) Category 00:05:01 #### How to Edit a visit from the caregiver Calendar ![Thumbnail Texas FAQ copy (1) (6)](https://info.hhaexchange.com/hs-fs/hubfs/Thumbnail%20Texas%20FAQ%20copy%20(1)%20(6).png?width=660&height=430&name=Thumbnail%20Texas%20FAQ%20copy%20(1)%20(6).png) Category 00:05:01 #### How to resolve No schedule on calendar (call Dashboard Error) ![HHAexchange\_Illos\_04\_exp-23](https://info.hhaexchange.com/hubfs/HHAexchange_Illos_04_exp-23.svg) Category 00:05:01 #### How to Automation Schedule Creation ![HHAexchange\_Illos\_04\_exp\_19. Careers \_01 (3)](https://info.hhaexchange.com/hs-fs/hubfs/HHAexchange_Illos_04_exp_19.%20%20Careers%20_01%20(3).jpg?width=2033&height=1867&name=HHAexchange_Illos_04_exp_19.%20%20Careers%20_01%20(3).jpg) Category 00:05:01 #### How to resolve dashboard GPS out of Range ![MicrosoftTeams-image (52)](https://info.hhaexchange.com/hs-fs/hubfs/MicrosoftTeams-image%20(52).png?width=660&height=430&name=MicrosoftTeams-image%20(52).png) Category 00:05:01 #### How to resolve phone number not found ![HHAexchange\_Illos\_04\_exp\_18. Selfdirection\_03 (1)](https://info.hhaexchange.com/hs-fs/hubfs/HHAexchange_Illos_04_exp_18.%20%20Selfdirection_03%20(1).jpg?width=2033&height=1533&name=HHAexchange_Illos_04_exp_18.%20%20Selfdirection_03%20(1).jpg) Category 00:05:01 #### How to resolve out of window outside variable duration Close ## Open Hours Live Webinar November 11, 2024 [Register Now](https://info.hhaexchange.com/register-oklahoma-open-hours-sessions-11-12-2024?hsLang=en) Live Webinar November 19, 2024 [Register Now](https://info.hhaexchange.com/register-oklahoma-open-hours-sessions-11-12-2024?hsLang=en) Legal Privacy Policy Copyright © 2026.